Withdrawals of NSR at Alcurex are still not functional.
ok tks.
Hi Alcurex,
We’ve spoken via the chat as nu_jooize. Important part is at the end of this message, the rest is only a recap for completeness.
I figured tracking the issues is likely easier via the tool made for it. Please say if you feel bothered, as that’s the last thing we want. I’m obligated to make sure I do everything I can to keep our network functioning. As always, we can compensate you for the trouble.
Problem is that withdrawing NSR usually fails. One million can succeed, two million, but three failed. Then one million failed after that.
Instructions for our latest wallet were, just have them available, as follows:
- Upgrade to Nu v5.2.0 at https://discuss.nubits.com/t/5409
- Clear your nu.conf and use the four recommended options.
- Ensure connectivity by adding nodes in nu.conf from https://discuss.nubits.com/t/5387
- Start the wallet.
- Consider using the mergeoutputs RPC.
You followed those steps, but got the following error:
SendMoneyMultiTx() : Error: Transaction creation failed
To resolve the problem, we first need to see the lines in the log before that error message.
Thank you,
Esko (jooize)
Manager, Liquidity Operations, NuBits
Sweden
Hi NuBits,
Thank you.
I will follow your instructions and will let you know.
1 Like
are bitcoins withdrawals working on alcurex?
Yes.
NSR withdrawals usually work in amounts less than 1 million.
1 Like
ok tks for the info.
Hello. Do you think you have problems? Recently did a translation on alcurex ID 811195f1976146e7dc84becdfabf7e123f962268a2f69434094af6d5bd2fcffb two days passed and the money never came. http://prntscr.com/gwnxng
Thanks! Found the logs?
We’re concerned for the 200M NSR we have.
Hi NuBits,
I have install NSR to the new server following your instructions.
I test sending 5000000 NSRErrors on log file are:
ERROR: CreateTransaction: signature failed
ERROR: CreateMultiTransaction on transaction 1/1: CreateTransaction failed
SendMoneyMultiTx() : Error: Transaction creation failed
Do you build from source or use provided binaries? We’re creating a more verbose version that should help debugging. Which OS does Alcurex run for wallets?
Please set debug=1 in nu.conf, then install version v5.3.0 and try again.
https://bitbucket.org/JordanLeePeershares/nubit/downloads/nu-5.3.0-linux-gitian.zip
https://bitbucket.org/JordanLeePeershares/nubit/downloads/nu-5.3.0-win-gitian.zipWhat is the exact command you run, and is the wallet encrypted? I had a problem when trying to send with an insufficient walletpassphrase timeout.
Thanks, and good luck!
Esko (jooize)
Manager, Liquidity Operations, NuBits
Sweden
nu.conf should contain the following:
debug=1
multitx=1
stakegen=0
splitshareoutputs=0
avatar=0
addnode=212.129.19.120
addnode=188.166.70.219
addnode=78.47.85.196
addnode=159.226.88.23
Hi NuBits,
Hello.
Our conf is similar.
But we had wallet version 5.2, so lets try if new one solving issue.passphrase time limit is now 120 sec, but I can try longer…like 360.
Will let you know after test…
Hi NuBits,
I have test sending.
with longer passphrase time, it works.
Seems that wallet sending transaction like over 2 minutes.
This is not problem, but…
after 30 seconds, wallet response RPC error data… even it will continue trying to send transaction and finally got it or fail.Because of that invalid error status response, it is very hard to see which one transactions are really sent and which one failed.
Im already mess with our past NSR transactions, because some of have error status even it has been sent.What you propose how to continue?
Hi Alcurex,
Thanks for the immensely useful information! I understand the problem. We’ll discuss and get back to you.
Esko
Can you send us the debug.log, or the relevant messages above the error in debug.log?
We may have a simple fix!
- Set a very long walletpassphrase timeout for this operation, a few hours just to make sure.
- Run ‘mergeoutputs’ RPC without arguments. It will take time.
- Then remove ‘multitx’ from nu.conf, which will disable sending using multiple transactions.
- Set walletpassphrase timeout to regular length, 1–10 minutes.
All transactions should succeed after doing that, until many deposits with large number of outputs. It would be best to run ‘mergeoutputs’ regularly, or on deposits, but you may get by with doing it manually occasionally.
If the timeout expires before the last transaction is sent it would fail with a signature failure because it’s unable to load the encrypted private key. Running ‘mergeouputs’ would make everything easier. The ‘mergeoutput’ command itself would take quite some time, but after that sending transactions will be much faster.
I’m sorry if it’s caused a mess with customer balances. We want to make that right, so if you make sure every customer gets their shares, we should be able to cover any differences for you.
Tell me how it goes,
Esko (jooize)
Manager, Liquidity Operations, NuBits
Sweden
Good news!
Alcurex withdrawals are now functional. Up to 5,000,000 NSR per withdrawal, and you can repeat rapidly. 25,000,000 NSR was requested to be withdrawn within one minute and all successfully reached destination.
3 Likes
Great news！
Alcurex can not login
After entering the user name and password welcome, but the upper right corner is still not logged in
What is the problem?
I have seen that problem several times. It works when I login now.
Alcurex Is it still impossible to deposit?
poloniex.com has been ignoring my withdrawal request. Is there any way to get in touch with them?
1 Like
Same question…
Alcurex has communicated a problem with the wallet, and we’re trying to determine what is causing it.
alcurex did not respond? My NSR can not deposit to alcurex.com in the wallet, more NSR can not withdraw money at poloniex.com, there is no worse than this! !
Alcurex just re-enabled deposits and withdrawals. I confirm that withdrawals work.
5 Likes