Thank you for your help,
My NSR has been returned to my account balance,
But when I try to withdraw money,
Always in the Pending state,
I didn’t receive the confirmation mail
Not even spam
Doesn’t poloniex.com still support withdrawals?
They do, but may have to manually initiate the NSR wallet.
Apologies for the delay in responding.
Unfortunately this is a delisted currency and to process these withdrawals we will have to manually start and sync the wallet.
Because of this it will take longer than usual to process this transaction, as soon as we sync the wallet we will attempt to process all your withdrawals,
I am sorry for the inconvenience. Thank you for your patience
Please let me know if I can assist you further regarding this issue.
Could be why it’s taking longer. Can you try to resend the confirmation email from the withdrawal history page?
NuBits Wallet v5.2.0 resolves withdrawal issues for delisted NSR
Hello again, Poloniex!
We’ve released an update focused on resolving the withdrawal complications previously seen with NuShares (NSR). You have delisted the asset, but we still have shareholders who haven’t been able to withdraw their balances. I’m sorry if you’ve seen support overhead from us because of this. Please be aware that as a company we’re willing to pay compensation for your efforts.
Shareholders have been in contact with the team and asking how to withdraw their NSR from Poloniex. You were very helpful in getting ours out. They just haven’t been as successful.
If you would please upgrade to v5.2.0 and sync the wallet so our last shareholders can get their shares out. The issues with withdrawals failing should be resolved by the new release in combination with our recommended exchange options in nu.conf.
Evaluate running the mergeoutputs RPC. With multitx=1 it’s not necessary, but can be simpler for you.
Considering offering Poloniex compensation to process all NSR shareholder support/withdrawal requests for a limited time. Once the ongoing withdrawal issues at Alcurex and others are completely resolved it’ll be easier, but I can’t promise their cooperation.
It’s still beyond me why exchanges don’t save us all time and communicate. Alcurex is working with us now, and we may have found a solution.
Good to see Alcurex compliant the right way…
When it comes to Poloniex, obviously they are still lagging with their support.
Thanks @jooize for your concern for us!
Having another, even limited period of attention of theirs to do NSR withdrawal processing would be awesome. I’d really like to finally own mine that I’ve held over a year at Poloniex account, now that the project is finally starting to look like there could be recovery and re-valuation ahead.
If you could use your influence with them in any way, I’m sure the people in this thread would greatly appreciate it