I didn't get the NSR out at poloniex.com

[differdange]

Same thing here. My coins disappeared. Any updates on your problems?

[lug]

I updated my question, but no one answered me

[MasterLi]

I withdrew 2nd May,
Still having wallet syncing up with the network so I can’t yet see if my NSR was transferred successfully. Will report when it syncs up.

Guys, try to see if you still can see your Polo NSR wallet when you disable the “hide delisted coins” ticker box in the balance page…

[differdange]

Actually I figured out what the problem was. I accidentally clocked on NuUS instead of Nushares and gave them the NuUS address. Is there a way I can reverse the transaction?

[lug]

Hope to get help from the community
Let me get my NSR back from poloniex.com
They didn’t respond to my question

[jooize]

Can I get my coin back?

I will be extremely disappointed with Poloniex if they don’t work with us to withdraw NuShares. It would be difficult to handle any other way.

Guys, try to see if you still can see your Polo NSR wallet when you disable the “hide delisted coins” ticker box in the balance page.

I could see it before I initiated withdrawals for the entire balance.

I accidentally clocked on NuUS instead of Nushares and gave them the NuUS address. Is there a way I can reverse the transaction?

I think that withdrawal should simply fail and they’ll be able to withdraw them to the proper address.

They didn’t respond to my question

They haven’t responded to any of my correspondence since late April. I’ve given them contact details to our primary developer and informed them about the NuShare transaction fee and how they can handle it.

[lug]

I have voted for 10NSR

[MasterLi]

Well, apparently I made the same mistake…

I had no idea that I had to click the wallet logo to change between currencies, created a wallet for US-NBT thinking it was for NSR, sent my NSR from Polo to the US-NBT addresses…

Now that my wallet has finally synced, of course there’s no NSR to be found, nor do Polo have them.

Ooops.
Poof!

[MasterLi]

I didn’t get the NSR out at poloniex.com

Did you get your NSR in the end?

[DavidMc0]

nor do Polo have them

I’m pretty sure Polo must have them, as the transaction to a NBT address wouldn’t have been valid.

Whether they’re going to bother helping users is another question, and so far it doesn’t look promising.

[MasterLi]

I’m pretty sure Polo must have them, as the transaction to a NBT address wouldn’t have been valid.

I was at first doubting you as I assumed surely the addresses were using same format.

Upon taking a look, I found the transactions in the history, obviously, and found them having error message for incorrect address. In the right corner of each transaction row there is a “Cancel” button.

Once you cancel these failed transactions manually, they do appear back in the balances, under delisted coins! Poloniex still has the coins. They have thus not deleted the wallets, like they never had as I still have dead coins there since few years.

Polo rules. Whether or not these days you think they should hire 100 customer service reps more and rent out an underground base and stuff it full of extra servers (which they should do with all their income these days… Fingers crossed.)

[cryptog]

r income these days.

Any estimate about their daily revenues? I am very curious. Spread, tx fees?

[lug]

The coins I made at their limited time
But their business went wrong, Complete:, Error
I haven’t been able to extract my coins

[MasterLi]

You have all the data you need…
They take commission per trade basis and are established in Delaware.

Subtract other regulatory compliance costs based on current legislation and try to guesstimate the overhead, which is difficult to guess as with all alts exchanges

[MasterLi]

Can you cancel manually from the transactions history page and then find them in your wallet again like I explained above?

Or does it require customer service ticker etc.
I remember vaguely having complete error in the past and resolving it in the UI…
… But that was a long time ago.

[lug]

There is no option to manually cancel withdrawals

[lug]

I took coins out of poloniex.com within the limited time (May 2nd)
But they didn’t pay me
No customer service responded to my request
Is there no way for the community to contact them?

[Arachnid]

I am still waiting for my NBT, Polo responded that they will sync & send but it is over a month since their reply and transaction is still not sent. I will update my post if they do send.

[Phoenix]

Poloniex has still not processed any the withdrawals that failed in early May, so far as I can tell. I haven’t been able to uncover a report of Poloniex answering any NSR depositor’s tickets to reprocess failed withdrawal transactions. Has anyone heard anything from Poloniex about this matter? I can confirm Poloniex has completely ignored myself and @jooize in regard to this matter.

My guess is that the withdrawals aren’t being withheld due to any malicious intent. More likely, the small number of holders of a delisted coin just aren’t being prioritized. If true, then the right course of action is to complain often and loudly, while giving them more time.

I encourage everyone who is unable to withdraw NSR from Poloniex to open a ticket with them about it and report the problem here as well.

Withdrawals and deposits are also disabled on Cryptopia. I suspect it is the same reason: we are not their priority. Therefore, I suggest everyone who wants withdrawals and deposits of NSR to open a ticket with Cryptopia. Remind them all they need to do is enable withdrawals and deposits of NSR. No further action is needed now. US-NBT deposits and withdrawals are enabled, so we know their Nu client is up and synced. It should be very easy for Cryptopia to enable NSR withdrawals and deposits. We just need to get their attention.

[cryptog]

i opened a ticket with cryptopia. They aswered me immediately that they are maintaining the wallet.
Once it is completed they will re enable withdrawals.