2015/05/27-15:09:04 ERROR: server price 0.00419085 for btc deviates too much from price 0.00421932 received from ticker, will try to delete orders on poloniex
2015/05/27-15:09:11 ERROR: unable to delete all orders for btc on poloniex: exception caught: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
2015/05/27-15:09:11 INFO: adjusting nonce of poloniex to 2501
2015/05/27-15:09:13 INFO: poloniex - balance: 0.00000000 rate: 0.00% ppm: 0.00000000 efficiency: 0.00% rejects: 0 missings: 0 - 00PC5L27-L785NO07-F06OETE6-M2MQY54P
2015/05/27-15:09:34 WARNING: unable to update BTC price from bitfinex
2015/05/27-15:09:37 WARNING: unable to update BTC price from coinbase
2015/05/27-15:09:38 ERROR: server price 0.00419111 for btc deviates too much from price 0.00421932 received from ticker, will try to delete orders on poloniex
2015/05/27-15:09:39 ERROR: unable to delete all orders for btc on poloniex: exception caught: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
2015/05/27-15:09:39 INFO: adjusting nonce of poloniex to 2601
2015/05/27-15:10:04 ERROR: server price 0.00419120 for btc deviates too much from price 0.00421932 received from ticker, will try to delete orders on poloniex
2015/05/27-15:10:13 INFO: poloniex - balance: 0.00000000 rate: 0.00% ppm: 0.00000000 efficiency: 0.00% rejects: 0 missings: 0 - 00PC5L27-L785NO07-F06OETE6-M2MQY54P
2015/05/27-15:10:14 ERROR: unable to delete all orders for btc on poloniex: exception caught: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
2015/05/27-15:10:14 INFO: adjusting nonce of poloniex to 2701
2015/05/27-15:10:34 WARNING: unable to update BTC price from bitfinex
2015/05/27-15:10:35 WARNING: unable to update BTC price from coinbase
2015/05/27-15:10:36 ERROR: server price 0.00419015 for btc deviates too much from price 0.00421932 received from ticker, will try to delete orders on poloniex
2015/05/27-15:10:36 ERROR: unable to delete all orders for btc on poloniex: exception caught: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
2015/05/27-15:10:36 INFO: adjusting nonce of poloniex to 2801
Good morning @wengone. Sorry you’re having issues. Looking at the logs you provided it looks as though your client is having trouble connecting not just to Poloniex, but to bitfinex and coinbase too. In the logs lines showing your activity, all the figures are 0 which could indicate a connection issue with the NuPool server too. Are you able to access the internet properly through a normal browser?
Have you tried restarting the client too?
The errors I see in your screen shot make me think that your client can’t even connect to poloniex (thus some kind of SSL error page).
I’m starting to think this is some kind of issue with cloudflare. Bittrex, Poloniex and we are using Cloudflare services. Is this problem temporary?
Are you sharing your external IP address with others (VPN)?
We could give you an non-cf server IP, you could try, but that won’t help you with connecting to poloniex.
I’ve seen this before with a similarly set up client. I believe it occurs when you don’t have enough funds available to place the order. The error message is misleading. Putting it on the list.
There’s still the info about wallet maintenance, but the NBT wallet is no longer shown as disabled.
I don’t know whether it works now, because I haven’t tried depositing or withdrawing NBT.
I will have a look into this. I can’t think of a reason why the payout would have failed but it is possible.
Edit. Looked through the logs and saw that the payment of yesterday failed to insufficient funds. I recharged the account this morning and it still had over 110 NBT available. The payout was just over 111 NBT so it only just failed.
I’ve processed the payment manually and you should be receiving that shortly. In future I will double check my Maths and ensure the liquidity fund has more funds available (especially if I may be away from my laptop for a while)