Hello @NubitGuy I am back up and out of bed. I see you have already started to find out solutions. We have an automatic setup, so the 40K would have been approved automatically if any confirmations like the other deposits from NubitGuy.
I am sorry for your inconvenience, but it seems you have found out already, it is not the fault of anything in the system of CCEDK, but error shoul be found somewhere outside, as there is no confirmations yet as such.
Never hesitate to send me e-mail directly ronny@ccedk.com on such matters, provided it is within some 18 hours of the day, and I could reply you directly, as I do need some sleep, but then we have our overseas help desk to take over, and she has tried to send you answer in mojo help desk, where she answered one of the two different tickets you made on same issue?? Not sure why you did twice under different names, but just so you know she only answered one, as she felt it strange to reply same thing in both. I hope you can agree, and hope we can find solution quick, but hope you will be able to find the help here, as it seems out of our hands as long as no confirmations.