Thanks. I find their reaction unfair. I’ve been trying to talk with them to determine what the problem is, and offered developer support. I suggested increasing the transaction fee, and then when the fee returned to normal I said they should simply be able to resume operations. They were then confused about what their issue is caused by, and I replied that we had to guess the increased fee since they’ve provided no details. I haven’t gotten a response since May 12, after which I sent one more message May 18.
Had I been given any sort of status report, we wouldn’t be telling people to contact them. As it were, I’ve just been ignored.
Though in assuming the transaction fee causing the issue, I didn’t outright ask them to give details but assumed they would if relevant.
