Glad to hear that at least.
They do, but may have to manually initiate the NSR wallet.
Apologies for the delay in responding.
Unfortunately this is a delisted currency and to process these withdrawals we will have to manually start and sync the wallet.
Because of this it will take longer than usual to process this transaction, as soon as we sync the wallet we will attempt to process all your withdrawals,
I am sorry for the inconvenience. Thank you for your patience
Please let me know if I can assist you further regarding this issue.
Could be why it’s taking longer. Can you try to resend the confirmation email from the withdrawal history page?